Customer Service associate, Adela, assisting a customer

CSA

Build your people skills, expand your product knowledge, and become a friendly face our customers can rely on.
2024 Fortune
World's Most Admired Companies
2023-2024 Equality 100 Award: Leader in LGBTQ+ Workplace Inclusion
2024 Military Friendly
Employer
2023 Best Places to Work for Disability Inclusion
2023 DiversityInc Top 50 Noteworthy Companies

The blueprint of a Lowe's 
Customer Service Associate

These skilled problem solvers focus on meeting customer needs and making them feel right at home. They listen to customers, answer questions, and help customers find the products they need to complete their projects.
Greet customers with a smile
Listen to customers and answer questions
Help customers find the products they need
Keep merchandise clean, organized, and accessible
Lowe's Customer Service Associate Video

What makes Lowe's culture

We’re committed to developing a strong culture that aligns with our values. This means we learn from each other, embrace change, and work together to build strong relationships with our customers.
CSA Adela working in the store

We learn from each other

Every day, our associates meet thousands of people with different backgrounds, cultures, and perspectives. By embracing our diversity, we can find new solutions to daily problems, build an environment of mutual respect, and continue to fulfill our mission.

See how we bring our authentic selves to work:
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Lowe's associate assisting with community efforts

We work together

For over 100 years, we’ve been investing in the people and places we call home. When our communities are in need, we take swift action to assist. Through associate volunteers, organized partnerships, charitable contributions, and scholarships, we’ve been able to make a difference in the lives and homes of others.

Learn about our initiatives and how to get involved:
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What our associates are saying

Alex – Lowe's CSA Cashier
Lowe’s gave me an opportunity. With my disability, other companies shut me down, and Lowe’s gave me a shot. I love working at Lowe's because I work with some of the nicest people, and having customer interactions makes my day.
Alex C
CSA - Cashier
Giovan – Lowe's Paint CSA
If you like to stay active and busy, I'd suggest working at Lowe's because time sure does fly. I also feel like they truly value safety and teamwork, so as long as you ask for help, someone will surely be on the way.
Giovan A.
CSA - Paint

Interested in joining?