CSA
Build your people skills, expand your product knowledge, and become a friendly face our customers can rely on.
Great Place to Work Certified
May 2024 - May 2025
2025 Military Friendly Employer
2024 Fortune World's
Most Admired
Companies
2024 Fair360 Noteworthy Companies for Workplace Fairness
2024 Best Places to Work for Disability Inclusion
The blueprint of a Lowe's
Customer Service Associate
These skilled problem solvers focus on meeting customer needs and making them feel right at home. They listen to customers, answer questions, and help customers find the products they need to complete their projects.
Greet customers with a smile
Listen to customers and answer questions
Help customers find the products they need
Keep merchandise clean, organized, and accessible
We're invested in your success
With 1,700+ locations in the United States, our stores are full of opportunities to learn and grow. Under our roof, you’ll find a wide range of benefits available to support yourself, your family, and your future.
In 2023, we awarded more than $350 million in discretionary and profit-sharing bonuses to our front-line associates.
Access to an Employee Stock Purchase Plan (ESPP) with 15% discount, and a 401(k) retirement account with a company match up to 4.25% if you contribute 6% of your pay.
Optional 4-day workweeks offered to full-time hourly associates, plus flexible scheduling options and paid time off.
Access to 100% tuition-free education and training programs.
10% discount on store merchandise and discounts on other popular products and services.
What makes Lowe's culture
We’re committed to developing a strong culture that aligns with our values. This means we learn from each other, embrace change, and work together to build strong relationships with our customers.
We learn from each other
Every day, our associates meet thousands of people with different backgrounds, cultures, and perspectives. By embracing our diversity, we can find new solutions to daily problems, build an environment of mutual respect, and continue to fulfill our mission.
See how we bring our best authentic selves to work:
See how we bring our best authentic selves to work:
We work together
Since 1921, Lowe’s has put the communities we serve at the heart of what we do. Through our community engagement initiatives and our continued partnerships with nonprofits across the country, we are mending neighborhoods, revitalizing community spaces, supporting communities when disaster strikes and developing a network of skilled tradespeople to continue those efforts for years to come. And we do this to make homes – and hometowns – better for all.
What our associates are saying
As a bilingual associate, it is very rewarding to see the confidence in the Hispanic community when they see that they can be assisted in their native language. At Lowe's, I feel like more than just an associate. The management truly cares for my well-being and makes me feel valued. This sense of belonging is extremely encouraging.
Grace G.
Customer Service Associate
I started as a part-time Cashier, and then I moved into plumbing. Two years later, a Sales Specialist role in appliances opened up so I took a chance and went for it. I spent five years in that department and became a top specialist in sales.
Tom N.
Sales Floor Dept. Supervisor
As a Customer Service Associate, my favorite part of my job is sharing in the joy customers have in their creative projects. Lowe's empowers me to utilize my desire to help people; whether it's helping them get the resources they need for their projects or simply brightening someone's day. I've learned a lot about people and their trades by working for Lowe's.
Grace D.
Customer Service Associate - Cashier