Our Culture

At Lowe’s, we value the unique perspectives and experiences of our associates and customers and are committed to fostering an inclusive culture that enables everyone who touches our business to thrive and contribute to our success. We believe that a respectful and supportive environment creates an engaged and empowered team who is committed to delivering results for the business.

Who We Are

At Lowe's, diversity paves the way for innovation, and innovation enables us to meet the ever-evolving needs of our customers and associates.

We embrace change with enthusiasm. We welcome new ideas and encourage diverse perspectives, learning through open dialogue with all who touch our business.

Continuous improvement is a central tenant of our culture. It means we'll always be working towards better: better service, better associate experience, better results.

Our associates share valuable insights and connect with each other through forums like:​​​​​​​

  • Business Resource Groups, which leverage associate perspectives and shared backgrounds and experiences to inform change and promote cultural competency throughout the company.

  • Store Talk, an opportunity for store and corporate associates to come together to collaborate on ways to best serve our customers

  • Associate Opinion and Culture Surveys that provide actionable insights by empowering associates to share their perspectives.

Our Values

Focus on Customers

We build strong relationships with our customers, deliver tailored solutions that meet their needs, and are always thinking of ways to add more value.

Deliver Results

We hold ourselves accountable for delivering results, even through challenging circumstances and ongoing change.

Take Action

We take immediate and decisive action with appropriate urgency and enthusiasm.

Show Courage

We address difficult issues and make tough decisions without fear or hesitation.

Continue Learning

We're always learning, growing, and working to meet individual and organizational goals. We strive to help others do the same.

Leading a development class

We Invest in Our People

Our commitment to associates extends beyond the workplace. We invest in our people so they can achieve both their personal and professional goals. Our culture reinforces continuous learning and development through a variety of offerings depending on interest and career goals.

Lowe's offers new associate onboarding, tuition assistance, reimbursement of Continuing Professional Education (CPE) courses, and more.

We also offer a variety of learning and development programs, including the following:

Development has always been an integral part of the associate experience at Lowe's. It's why people come for jobs and stay for a career. And while we're proud of what we've achieved so far, we renew our commitment to progress each day.

Associates listening to a speaker leading the development class
Male associate helps young couple with their shopping experience

Fostering a Diverse and Inclusive Lowe's​​​​​​​

When our team reflects the people we serve, it sparks innovation, new ideas and a deeper understanding of our customers. Recruiting, developing, and retaining a diverse workforce is core to creating the welcoming and inclusive experience our associates and customers deserve. It enhances partnerships, drives engagement and strengthens our business.

Discover more about Lowe's dedication to diversity and inclusion.

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